Shipping Policy for ScapeThreads

Thank you for shopping at ScapeThreads! Below is our shipping policy to ensure a smooth transaction and protect both you and our business.

Processing Times
- All orders are processed within **3-7 business days** after payment confirmation. 
- Please note that processing times may vary during high-demand periods, holidays, or unforeseen circumstances.

Shipping Times & Methods
- Shipping is available to domestic and international locations.
- Estimated delivery times:
  - **Domestic (U.S.):** 5–10 business days
  - **International:** 10–20 business days (varies by location)
- Shipping carrier and method details will be provided with your tracking information once the order has shipped.

Shipping Costs
- Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
- Any customs duties, taxes, or fees for international orders are the responsibility of the buyer.

Tracking Your Order
- A tracking number will be provided via email once your order has been shipped.
- Please allow up to 48 hours for tracking information to update.

Shipping Delays
- ScapeThreads is not responsible for shipping delays caused by the carrier, customs clearance, or events beyond our control (e.g., weather disruptions).
- We recommend contacting the carrier directly for updates in case of delays.

Incorrect Address
- Please ensure that your shipping address is correct before completing your order.
- Orders shipped to an incorrect address due to customer error are not eligible for replacement or refund. If your order is returned to us, we can reship it to a corrected address at your expense.

Lost or Damaged Packages
- ScapeThreads is not responsible for packages lost or damaged in transit. However, we are happy to assist you in filing a claim with the carrier.
- Please contact us within **7 business days** of a lost or damaged package so we can guide you through the process.

Returns & Exchanges
- Shipping costs for returns or exchanges are the responsibility of the buyer unless the item arrives defective or incorrect.
- For more details, please refer to our [Return Policy].

Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to us at info@scapethreads.com. We’re here to help!